Privacy Policy
At ILM Certifications, accessible via ilmcertifications.com, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, store, process, share, and safeguard your personal information when you visit our website, enroll in our online or instructor-led professional certification programs, request corporate training roadmaps, or interact with our learning management services.
By visiting ilmcertifications.com, submitting information through our forms, or enrolling in our certification programs, you consent to the practices described in this Privacy Policy. If you do not agree with these terms, please discontinue the use of our site and services.
By visiting ilmcertifications.com, submitting information through our forms, or enrolling in our certification programs, you consent to the practices described in this Privacy Policy. If you do not agree with these terms, please discontinue the use of our site and services.
Minimal collection
Only the data needed to run your courses — nothing.
Never sold
Your personal data is never sold or rented to parties.
You're in control
Export or delete everything from settings, anytime.
01. Information we collect
We collect information you give us directly and a small amount generated by your use of the platform. We deliberately keep this minimal:
- Account details — name, email address and password when you sign up (or your profile from Google/Apple sign-in).
- Learning activity — courses enrolled, lessons completed, quiz results and certificates earned — used to power your progress and recommendations.
- Payment information — processed securely by our payment partners (Stripe, PayPal). We never store full card numbers.
- Device data — browser type, approximate region and crash logs, used to keep the platform fast and secure.
02. How we use your data
Every use maps to running or improving your learning experience:
- Deliver the service — sync your progress across devices, issue certificates and process.
- Personalize learning — recommend courses and adapt AI learning paths to your pace and goals.
- Communicate — transactional emails, plus optional course updates and offers you can switch.
- Protect the platform — detect fraud, abuse and security incidents.
03. What we never do
Some things are off the table, permanently.
- No selling data — we never sell or rent your personal information to anyone.
- No ad tracking — we don't share your learning history with advertisers or data brokers.
- No reading private work — your notes, assignments and messages are visible only to you and instructors you submit to.
04. Cookies & tracking
We use a small set of cookies: essential cookies to keep you signed in, preference cookies to remember settings like playback speed, and privacy-friendly analytics to understand which lessons help learners most. You can manage non-essential cookies anytime from the cookie banner or your browser settings.
05. How we share information
We share data strictly on a need-to-know basis with trusted service providers who assist in operating our platform—including cloud web hosting (AWS), payment processors, customer communication infrastructure, and LMS tools. Each provider is bound by strict data processing agreements and may not use your data for independent purposes.
If your enrollment or corporate training program is sponsored or paid for by your employer or corporate client, we may share completion metrics, attendance logs, and certificate verification status with your organization’s designated corporate administrator.
We may also disclose personal information if required to comply with applicable laws, legal processes, or court orders.
If your enrollment or corporate training program is sponsored or paid for by your employer or corporate client, we may share completion metrics, attendance logs, and certificate verification status with your organization’s designated corporate administrator.
We may also disclose personal information if required to comply with applicable laws, legal processes, or court orders.
06. Data security & retention
- Security Standards: All site traffic is encrypted in transit using TLS 1.3/SSL protocols, and stored records are encrypted at rest (AES-256). Access to personal user records is restricted to authorized administrative personnel protected by multi-factor authentication.
- Retention Standards: We retain your account and academic record for as long as your account remains active or as needed to maintain a verifiable historical registry of your issued certifications. Upon account deletion requests, personal identifying details are permanently erased within 30 days, except for minimal historical transaction records required for tax and legal compliance.
07. Your rights & choices
Wherever you live, we extend the same rights to everyone:
- Access & portability — download a copy of your data from Settings → Privacy at any time.
- Correction & deletion — update your profile or permanently delete your account in one click.
- Marketing opt-out — unsubscribe from promotional emails with one tap — transactional emails still arrive.
- Complaint — you may lodge a complaint with your local data-protection authority.
Still have questions?
Reach our Data Protection Officer at privacy@ilmcertifications.com
